HR

Lead your people with clarity and confidence.

Practical HR support for the real people decisions that come with running a business — from contracts and Awards to performance, leadership, systems and everything in between.

got something urgent - book a mini hr consult for just $99

A quick conversation when you need the right advice at the right time.

Sometimes you don’t need a big HR engagement. You just need to ask someone who knows what they’re talking about.
The Mini HR Consult gives you focused guidance on a specific HR issue or question so you can work out your next step with greater confidence.

how we can help...

People are one of the greatest strengths of a business — and often one of its most complex responsibilities.

Managing people can be rewarding, challenging and sometimes messy. There are contracts, Awards, performance issues, difficult conversations, recruitment decisions, compliance requirements and the day-to-day realities of leading a team.

MBK provides practical HR support to help business owners and managers make clearer people decisions, improve their HR processes and meet their employment obligations.

Our HR team combines technical knowledge with practical business understanding. We look beyond policies and paperwork to help build stronger foundations around people, leadership and workplace culture.

That means we might help you with:

  • understand an Award or employment obligation

  • prepare stronger contracts and HR documentation

  • work through a performance or employee issue

  • improve recruitment and onboarding

  • strengthen leadership and workplace conversations

  • build better HR systems as your business grows

The goal isn’t to take leadership away from you.

It’s to give you the clarity, tools and support to lead your people with greater confidence.

And because HR doesn’t operate in isolation, our team can work alongside MBK’s payroll, finance, systems and advisory specialists when the issue touches more than one part of the business.

Better processes. Better conversations. Better workplaces.

our hr services

The ways to work with us...

The current HR offering spans areas including contracts, performance management, Award guidance, recruitment, leadership, workforce planning and HR systems.

HR Partner

Ongoing Outsourced Support

An experienced HR Partner in your corner.

For businesses that need more than the occasional answer, ongoing HR support gives you regular access to an experienced HR specialist who gets to know your business, your team and how you work.

Support can include:

▮ Fair Work and Award guidance

▮ performance management

▮ difficult conversations

▮ salary and allowance reviews

▮ workers compensation and return to work

▮ workforce planning

▮ employee management

▮ leadership support

▮ recruitment and onboarding

▮ HR systems and compliance

▮ regular HR projects and priorities

With regular check-ins and ongoing support, MBK becomes an extension of your team while helping you build stronger internal HR capability.

Best for: Businesses that have ongoing people needs but don’t require an internal HR manager.

The HR Link

Expert HR support in your corner, when you need it.

The HR Link was created for small business owners who care deeply about their people, want to lead well and simply need experienced HR guidance along the way.

It gives you access to practical HR support, useful tools and clear, human advice when questions come up — whether you’re working through an employee issue, preparing for a difficult conversation, checking an Award requirement or simply wanting reassurance that you’re approaching something the right way.

The HR Link is designed to help you stop second-guessing yourself and make people decisions with greater clarity and confidence, without needing to outsource your entire HR function.

Best for: Business owners who manage their own people day to day and want ongoing access to expert HR guidance, practical tools and someone experienced to turn to when they need support.

Employment Contract Templates

Clear contracts that create a stronger employment foundation.

MBK can prepare business-specific employment contract templates using lawyer-written Australian employment contract foundations.

We work with you to make sure the contract reflects your business, employment arrangements and applicable requirements while remaining practical and easy to use.

Support can include:

▮ new employment contract templates

▮ review of existing contracts

▮ different employment types such as full-time, part-time and casual

▮ Award and employment arrangement considerations

▮ one edit review where included in the agreed scope.

Best for: Businesses that need stronger, more consistent employment documentation.

HR Strategy Consultation

One focused hour to work through your HR challenge.

This is a dedicated one-on-one session for business owners who have a particular HR issue, question or opportunity they want to work through properly.

Before the session, you’ll provide some background so Amy can come prepared. Then you’ll spend the session working through the situation, answering your questions and identifying practical next steps.

You’ll leave with greater clarity and an actionable way forward.

Best for: More complex HR matters that need dedicated time and strategic discussion.

Investment: $450 + GST

HR Policy & Procedure Manual

Policies your people can actually understand and use.

A good HR manual should do more than sit in a folder.

We work with you to develop a practical HR Policy and Procedure Manual that reflects your business, sets clear expectations and supports consistency across your team.

The process includes reviewing what you already have, identifying gaps and developing policies suited to your organisation and HR priorities.

Best for: Businesses that have outgrown informal processes or need to reset their HR foundations.

HR Assessment

Understand what’s working, what needs attention and what to prioritise next.

The HR Assessment is a deeper review of your current people practices.

Depending on the agreed scope, the assessment can consider areas such as:

▮ recruitment and onboarding

employee engagement

▮ performance management

▮ employment documentation

▮ HR systems and processes

▮ employment obligations

▮ workforce planning

▮ broader HR strategy

You’ll receive clear findings and practical recommendations n a comprehensive report to help you decide what needs attention first.

Best for: Business owners who know their HR needs work but aren’t sure where to start.

HR Consulting Projects.

Help with the HR issue sitting on your desk right now.

Not every HR need fits neatly into a package.

MBK can also support specific HR projects and workplace matters, including:

  • contract reviews

  • individual flexibility arrangements

  • workplace and employee medical management plans

  • Better Off Overall Test considerations

  • tailored HR fact sheets

  • performance management guidance

  • crisis and employee relations support

  • salary and Award reviews

  • other business-specific HR matters

If you’re not sure what type of support you need, start with a conversation.

How we work

Better processes. Better conversations. Better workplaces

The strongest HR systems aren’t designed to remove the business owner from their people.

They help you lead them better.

We build capability, not dependence.

Our role is to give you the advice, tools and confidence to make good people decisions.

Sometimes that means stepping in and doing the work alongside you. Other times it means coaching you through a difficult conversation so you can handle it yourself.

The goal is always to make you a stronger leader.

Human first. Legally aware.

Employment obligations matter, though HR decisions also involve real people, relationships and circumstances.

We bring together the technical requirements with the practical reality of running a workplace, helping you find an approach that is considered, respectful and workable.

Ask for help before it becomes a crisis.

You don’t need to wait until something has gone badly wrong before speaking to HR.

A quick conversation about a contract, salary review, employee concern or difficult conversation can often create clarity early.

Sometimes the strongest thing a business owner can say is, “I’m not sure. Can we talk this through?”

HR is connected to the rest of your business.

A people issue rarely sits neatly inside an HR box.

Payroll, financial capacity, systems, structure and business strategy can all affect the decision in front of you.

As part of MBK, HR sits alongside Bookkeeping & Payroll, Accounting & Tax, Management Accounting and Business Advisory, so we can bring the right expertise into the conversation when it matters.

That connected thinking is particularly important here because HR is no longer a separate business — it is part of the broader MBK ecosystem.

Meet the HR Team

Practical HR support, backed by a broader team

When you work with MBK HR, you’re not just engaging one person. You’re working with a team that brings together HR knowledge, practical business experience and connected support across the wider MBK business.

That means you can get help with the people issue in front of you, while also drawing on broader expertise when payroll, systems, finance or business strategy are part of the picture.

Our HR team is here to help you:

▮ make clearer people decisions

▮ have better workplace conversations

▮ strengthen your HR systems and processes

▮ build confidence as a leader

▮ create workplaces where people can do their best work

As MBK grows, so will the depth of expertise around you.

Amy

Keeper of People and Communication

Georgie

Keeper of Coordination and Ideas

let's talk

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Not sure what kind of HR support you need?

Start with a conversation.

You might need ongoing HR support, help with one specific issue, stronger employment documentation or simply someone experienced to talk the situation through with.

Book a Call with Amy and we’ll work out what support makes sense for you and your business.

You don’t need to wait until something is broken before asking for help.

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